Due to the large volume of orders received, you may receive delayed shipping times. The expected ship date is approximately 3-4 weeks from the order date on certain items. Thank you for your understanding. We greatly appreciate your business! We hope you and your family are well and safe!

Assembly Instructions for the Elevated Garden Beds - Click Here

Returns and cancellations

At GROproducts.com we strive for outstanding customer service.

Cancellations

Refunds

  • You may return the product within 30 days of purchase in its original condition and packaging. Please include the original receipt. Please note: Returns are subject to a 20% restocking fee and customer pays all return freight cost. If you have any issues or questions please don’t hesitate to contact us at customerservice@groproducts.com or 877-442-9267

Gro Products About Us

About Us

GRO Products Inc

GRO Products Established: 2013

Owners: Chuck and Cheryl Scordato

GRO Products Inc is a family owned and operated business. We have specialized in manufacturing quality cedar products since 1984. All of our products are manufactured in the USA. GRO Products are truly innovative solutions for Gardeners Everywhere!.

 Advantage-GRO Products

• 100% Customer Satisfaction

• Best Quality Western Red Cedar

• Quick and Easy Assembly

• Central Shipping Location

• Handcrafted in the USA

Today, the consumer values the farm to fork approach and is looking for innovative solutions that are applicable to their lifestyle. This may sound complicated, but actually, there are quick and easy options just a few clicks away. Please don’t hesitate to contact us, we’d love to help- so get Ready, Set and GRO!

Terms And Conditions Of Use

Terms of Use

Welcome to GROproducts.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern GRO Products’ relationship with you in relation to this website. The term ‘COMPANY’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1010 Trakk Lane Unit D Woodstock IL 60098. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

•  The content of the pages of this website is for your general information and use only. It is subject to change without notice.

•  Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and
materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

•  Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

•  This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

•  All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

•  Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

•  From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

•  Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

Privacy

Privacy Policy

What information do we collect?

We collect information from you when you place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

•  To personalize your experience
(your information helps us to better respond to your individual needs)

•  To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

•  To process transactions
(your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)

•  To send periodic emails
(the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.groproducts.com

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us customercare@groproducts.com

Gro Products Shipping terms

Shipping

Our goal is to fulfill all orders within 48 hours not including holidays and wekends, however during peak times it may take a few extra days. We ship via FedEx Ground. Free Shipping is only applicable for orders to be delivered in the continental United States. For orders shipping to Alaska, Hawaii and Internationally, please contact us at customerservice@groproducts.com. For US Residents, our toll free # is 877-442-9267. For International customers please call us at 815.308.5423 or email:cheryl@groproducts.com.

Fedex does not deliver to PO Boxes. We require a physical address for FedEx Ground shipping. GRO Products is not responsible for packages that are stolen, refused, not picked up or that are misdirected due to incorrect or incomplete addresses.Therefore no refunds or credits will be issued.