Assembly Instructions for the Elevated Garden Beds - Click Here

Returns and cancellations

At GROproducts.com we strive for outstanding customer service.

Cancellations

Refunds

  • You may return the product within 30 days of purchase in its original condition and packaging. Please include the original receipt. Please note: Returns are subject to a 20% restocking fee and customer pays all return freight cost. If you have any issues or questions please don’t hesitate to contact us at customerservice@groproducts.com or 877-442-9267

Limited Lifetime warranty

The Limited Lifetime warranty covers all GRO Products constructed with Western Red Cedar.

Minor peeling, checking, cracking, splintering caused by weather, surface cracks, knot holes and knots are natural characteristics of all wooden garden products. Such imperfections that do not affect the structural integrity or are caused by every day wear and tear are not covered under this warranty. Warranty does NOT cover hardware, fabric or wood finish whether applied by the factory or after purchase. Any alterations to original product voids warranty.

Merchandise covered under the above warranty will be repaired or replaced, at GRO Products discretion, and shipped to the customer directly.

NO WARRANTY CLAIMS CAN BE PROCESSED WITHOUT A COPY OF YOUR ORIGINAL SALES RECEIPT FROM AN AUTHORIZED GRO PRODUCTS RETAILER.

Customer Care

We love to help our customers. If you need some help- Please call us at 815-308-5423, M-F 9:00am-2:00pm CST or email: cheryl@groproducts.com.