Our goal is to fulfill all orders within 48 hours not including holidays and wekends, however during peak times it may take a few extra days. We ship via FedEx Ground. Free Shipping is only applicable for orders to be delivered in the continental United States. For orders shipping to Alaska, Hawaii and Internationally, please contact us at firstname.lastname@example.org. For US Residents, our toll free # is 877-442-9267. For International customers please call us at 815.308.5423 or email:email@example.com.
Fedex does not deliver to PO Boxes. We require a physical address for FedEx Ground shipping. GRO Products is not responsible for packages that are stolen, refused, not picked up or that are misdirected due to incorrect or incomplete addresses.Therefore no refunds or credits will be issued.