Returns and cancellations

At GROproducts.com we strive for outstanding customer service.

Cancellations

  • Cancellations will be considered only if the request is made within 24 hours of placing an order by contacting customer support at customercare@groproducts.com or by phone at 877-442-9267.

Refunds

  • You may return the product within 30 days of purchase in its original condition and packaging. Please include the original receipt. Please note: Returns are subject to a 20% restocking fee and customer pays all return freight cost. If you have any issues or questions please don’t hesitate to contact us at customerservice@groproducts.com or 877-442-9267